COVID-19 Notice

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COVID-19 UPDATE #6

We are Open
for IN-STORE Shopping

- Click for Modified Hours -

Following the Government of Ontario's decision to allow hardware stores to reopen to the public on May 9, we will be open and ready to welcome you again on said date. We will operate while following rigorous cleaning and social distancing measures to protect the safety of store associates and customers and ensure compliance with public health guidelines.

As we continue to respond to the evolving COVID-19 pandemic situation, in compliance with the Government of Ontario's announcement, we are OPEN for IN-STORE SHOPPING with reduced hours (Current store open hours will be posted at store entrances and online here). If you are not comfortable coming into the store at this time, we are happy to fulfill your order and bring it to the door for you.

Even though customers are once again allowed in the store to shop, we wish to remind you that you can always shop for the products you need from the comfort of your home on fulfords.com and rona.ca. Packages can either be prepared for pickup at our store or shipped directly to the home via Purolator (subject to usual conditions).

In line with our mission, which is to deliver the right home improvement products with the best service and value, across every channel and community we serve, we are committed to continue serving our community in these challenging times. Our store plays an important role in providing essential products and services to our retail customers, local businesses, and communities to respond to urgent needs such as keeping their homes clean and safe, dealing with unplanned emergency repairs, or preparing for prolonged periods of time spent at home. These include, among others, supplies and equipment to maintain sanitary conditions in the home, plumbing and electric products, fire safety and prevention products, long-term safe food storage, survival goods and products to help cope with severe weather events.

The health and safety of our associates and valued customers remain our top priority. In addition to enhanced cleaning efforts across our store and clear social distancing guidelines addressed to both our associates, customers, and business partners, increased measures have been taken to ensure everyone's safety.

We are following the guidance of government and health authorities as posted on various government sites.

Some changes to be aware of:

  • Deliveries will be made to driveway. Drivers will not enter houses
  • Physical separation of staff assigned to different departments
  • Asking customers and staff to maintain physical distancing
  • Plexiglass separations at Cash counters
  • Separated lanes for Entrance and Exits
  • Hand Sanitizer stations throughout the store
  • Reduced hours (Click Here)

If you have any questions or concerns, please direct them to management at  info@fulfords.com.

Sincerely,
Jim Fulford



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